Privacy Policy

Last updated: May 2026 · INSYNERA LTD · 296 Chepstow Road, NP19 8NN, Wales, United Kingdom

Who we are

Insynera (“we”, “us”) provides software consultancy and digital engineering services. This policy explains how we handle personal data when you visit our website, enquire about services, or work with us as a client. We aim to be transparent and proportionate: we collect only what we need, keep it only as long as necessary, and protect it with sensible technical and organisational measures.

What data we collect

Depending on how you interact with us, we may process: your name, email address, phone number, company name, website URL, message content you submit via forms, and basic technical data such as IP address, browser type, and pages visited (via analytics if enabled). If you become a client, we may also process billing contact details and project correspondence needed to deliver work.

How we use your data

We use enquiry data to respond to requests, schedule calls, prepare proposals, and deliver contracted services. Where you opt in (or where lawful), we may send relevant updates about Insynera services. We do not sell personal data. We may use subprocessors for hosting, email, scheduling, or CRM tools — chosen for reliability and appropriate safeguards.

Legal bases (UK GDPR)

Where applicable, we rely on legitimate interests (responding to enquiries, operating our website securely), contract performance (delivering services you purchase), and consent (where required for marketing cookies or optional communications). You may withdraw consent at any time where processing is consent-based, without affecting the lawfulness of processing before withdrawal.

Retention

We retain enquiry records for a reasonable period to manage follow-ups and business continuity (typically up to 24 months unless a longer period is needed for legal or contractual reasons). Client project materials are retained according to contract terms and operational requirements (including backups), then deleted or archived securely when no longer needed.

Your rights

Under UK data protection law you may have rights to access, rectify, erase, restrict processing, object, and data portability in certain circumstances. You may also lodge a complaint with the ICO (UK). To exercise rights, contact hello@insynera.com.

Cookies

Our website may use essential cookies required for security and basic functionality. Optional analytics or marketing cookies will only run where configured and permitted — see our Cookie Policy.

International transfers

If we transfer personal data outside the UK/EEA, we will ensure appropriate safeguards (such as standard contractual clauses) where required.

Contact

Questions about privacy: hello@insynera.com · Home